Container port at dusk

Buying and support

From quote to port, in writing

One quote, one contract, one named contact. Each step and each document is set out before you pay.

Process

Six steps

You always know who acts next and which document you receive.

Start with step 1
  1. STEP 1 · YOU

    Specify

    Send models, quantities and the destination country.

    YOU RECEIVE

    Confirmation and any questions

  2. STEP 2 · SBSINDUSTRIES

    Written quote

    Specification, lead time, Incoterms and payment terms.

    YOU RECEIVE

    The quote, valid 14 days

  3. STEP 3 · BOTH PARTIES

    Contract and payment

    The sales contract sets out price, delivery and payment. L/C at sight or T/T.

    YOU RECEIVE

    The sales contract

  4. STEP 4 · CHU LAI PLANT

    Production

    Built to order to the specification in the sales contract.

    YOU RECEIVE

    Progress updates

  5. STEP 5 · PLANT OR YOUR INSPECTOR

    Inspection

    Brake, side-slip, pit, road and load tests; third-party inspection as agreed.

    YOU RECEIVE

    Inspection reports provided for in the contract

  6. STEP 6 · SBSINDUSTRIES

    Shipment and documents

    Batch delivery to your port by container, flat rack, RoRo or break-bulk.

    YOU RECEIVE

    Invoice, packing list, B/L, Certificate of Origin

Terms

Terms at a glance

The quote and the sales contract state the exact terms for your order.

PaymentL/C at sight or T/T. The schedule, banks and L/C terms are agreed per order in the contract.
Quotation validity14 days from the date of the quote.
PricingQuoted on request, per order.
DeliveryLead time, Incoterms, loading port and shipping method are stated in the quote.
DocumentsEvery shipment includes a Certificate of Origin, with the commercial invoice, packing list and bill of lading.
InspectionAt the plant, or by a third party you appoint, as agreed in the contract.
WarrantySet out in the sales contract.
Re-exportGoods are supplied for the destination stated in the sales contract.

Delivery

How your units ship

Depending on the model and the destination. Road width, height, axle load and registration rules differ by country: send your route limits and we confirm the specification in the quote.

Container

Units that fit a 20 or 40 ft box

Flat rack

Long or wide frames

RoRo

Rolling units, port to port

Break-bulk

Oversize cargo such as lowbeds

Inspector checking a finished trailer

A Certificate of Origin with every shipment

Issued through the competent Vietnamese authority. Its form depends on the destination country; any preferential tariff follows that country's rules.

  • Commercial invoice
  • Packing list
  • Bill of lading
  • Certificate of Origin
  • Other documents agreed in the contract

FAQ

Common questions

Not answered here? Ask Mr. Son Bui on WhatsApp or by email.

PRODUCT

Are the units new and built to order?

Yes. Every unit is new and built to your order, to the specification agreed in the sales contract.

Can you customise the trailer?

Yes. Axles, length, twist locks, suspension, tyres and paint can be specified. Models without published data are built to a general standard or customised to your requirement.

Where are the trailers built, and who do I deal with?

At a 320-hectare industrial complex in Chu Lai, Vietnam, at a trailer plant certified to IATF 16949, ISO 9001 and ISO 14001. You deal with one team at SBSindustries: one quote, one contract, one named contact from specification to shipment.

Which units do the tables use?

Millimetres and kilograms. Where the source value is in pounds, it is shown in brackets and the kg value is converted and rounded.

BUYING

What payment terms apply?

L/C at sight or T/T. The exact terms are set out in your quote and the sales contract.

How fast can you deliver?

Units are built to order and shipped in batches. Your lead time is confirmed in writing in the quote, with the loading port, the Incoterms and the shipping method.

Is there a minimum order?

Tell us your quantity and we propose a batch schedule in the quote.

Can I inspect the units before shipment?

Yes. Pre-shipment inspection at the plant, or by a third party you appoint, can be arranged as agreed in the contract.

How long is a quote valid?

A quote is valid for 14 days from the date of the quote.

DOCUMENTS AND WARRANTY

What is the warranty?

Warranty terms are set out in the sales contract.

Do you provide a Certificate of Origin?

Yes. Every shipment includes a Certificate of Origin. The form depends on your destination country; any preferential tariff follows that country's rules.

Which documents will I receive?

Commercial invoice, packing list, bill of lading, Certificate of Origin, and the other documents agreed in the contract.

After delivery: warranty and spare parts

Ready for a written quote?

Specification, lead time and terms. Valid 14 days. The person who writes it replies.

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