What you get
Four things that do not end at the port
Warranty under your contract
Your sales contract sets out what the warranty covers, for how long and how a claim is made.
Spare parts
Wear and service parts supplied with your trailers or ordered later, matched to the specification of your units.
Technical documents
The data sheet and general arrangement drawing for each model, and the specification agreed in your contract.
One named contact
Mr. Son Bui answers warranty, parts and technical questions by email or WhatsApp, and replies in writing.
Spare parts
Order parts with your trailers, or later
Parts are matched to the specification of your units and quoted per order. Many fleets add common wear parts to the first batch so they arrive in the same shipment.
- Brake chambers and valves
- LED lamps and harnesses
- Twist locks
- Landing gear
- Air hoses and couplings
- Leaf springs and suspension parts
- Tyres and rims
- Hydraulic ram parts, for tippers
Parts and prices are quoted on request.
How support works
Three steps, each in writing
- 01
Send the details
Contract number, model, chassis number and a short description. Photos on WhatsApp help.
- 02
We reply in writing
What applies under your warranty, or a quote for the parts and the shipping.
- 03
Parts or solution agreed
Parts ship to your port, or the fix is agreed with your workshop.
FAQ
After-sales questions
AFTER-SALES
What does the warranty cover?
The warranty terms are set out in your sales contract: scope, period and how to make a claim.
Can I order spare parts later?
Yes. Send the model and the chassis number, and we quote the parts and the shipping.
Can spare parts ship with my trailers?
Yes. List the parts with your request and they are quoted with the trailers, so they can travel in the same shipment.
Who do I contact after delivery?
Mr. Son Bui, the person who wrote your quote: WhatsApp +84 906 688 264 or sales@sbsindustries.vn.
Ready for a written quote?
Specification, lead time and terms. Valid 14 days. The person who writes it replies.